Meet Nélia Vivieros

I founded Luz Coaching with a singular purpose: to support university leaders as they navigate the profound complexities of institutional leadership. My own journey has taken me through over three decades of experience in higher education, serving in diverse roles across administration, policy development, and large-scale organizational transformation.

I believe that effective leadership requires both human empathy and systemic strategy. My practice is built on a foundation of multidisciplinary expertise designed to support leaders in high-pressure environments:

  • Doctor of Education (EdD)

  • Bachelor of Laws (LLB)

  • Gold Standard Certification in coaching (ICF PCC level)

  • Restorative Practices (Post Graduate certificate)

  • Mediation/Arbitration (federal and state certification)

I bring a unique combination of professional experience, educational expertise and legal acumen to my practice. This dual perspective allows me to address the deeply personal challenges of leadership alongside the rigorous legal and structural dimensions of institutional life.

At Luz Coaching, I understand firsthand the isolation and immense pressure that comes with leading in higher education today. My approach is grounded in compassion, absolute confidentiality, and a deep commitment to sustainable solutions that honor both the needs of the institution and the well-being of the individual.

My mission is simple: to help you move from conflict to clarity, from overwhelm to empowerment, and from crisis to sustainable growth.

EdD, LLB, PCC

The Luz Pathway

From Conflict to Clarity

1. Alignment & Discovery

We begin by untangling the systemic and personal layers of the current challenge, ensuring your leadership values are the compass for what comes next.

2. Restorative Strategy

I help you design a Daybreak plan– a strategic, confidential roadmap that restores institutional health while protecting your personal well-being.

3. Sustainable Resolution

We implement solutions that aren't just quick fixes but long-term shifts in culture and policy that allow you and your institution to thrive.

Areas of Expertise

Comprehensive skills developed through decades of hands-on experience.

  • Student & Faculty Engagement

  • Organizational Ombudsing

  • Strategic Planning & Policy Development

  • Data Analysis & Assessment

  • Conflict Resolution & Crisis Intervention

  • Recruitment and retention strategies

  • Executive Coaching & Leadership Development

  • Mediation & Arbitration

  • Compliance & Risk Management

  • Large-Scale Project Management

Credentials & Qualifications

Doctor of Education (EdD)

Advanced expertise in leading large-scale educational initiatives, optimizing organizational structures, and implementing evidence-based strategies.

Bachelor of Laws (LLB)

Comprehensive foundation in legal theory and practice, specializing in the application of policy, regulatory compliance, and the strategic resolution of complex institutional disputes.

Over 30 years of experience in higher education, characterized by a successful track record in driving institutional growth and managing complex operational challenges.

Experienced
Professional Certified Coach (PCC)

International Coaching Federation (ICF) credential demonstrating proven mastery of coaching competencies and a commitment to ethical, high-impact leadership development.

Restorative Practices Certificate

Post-Graduate certificate in deploying proactive frameworks to repair harm, strengthen relationships, and foster inclusive organizational cultures.

Mediation & Arbitration Certification

Federal and state-certified authority to facilitate binding and non-binding resolutions. Expert at navigating high-stakes negotiations to achieve finality through neutral, procedural excellence.